Eucalyptus & Patients Australia: Supporting safe, patient-centred telehealth
Patients Australia collaborates with Eucalyptus Health, a global telehealth provider delivering patient-centred digital healthcare through trusted online clinics. Through this collaboration, we share a focus on improving the quality, safety and consistency of telehealth services, while supporting care models that put patients at the centre. Eucalyptus is a member of the Australian Telehealth Standards Consortium, working alongside Patients Australia and other partners to help strengthen confidence in telehealth and support high-quality digital care across Australia.
Lyndon Goddard
Senior Legal Counsel & Head of Public Policy
About Eucalyptus
Eucalyptus Health is a global telehealth provider delivering patient-centred digital healthcare through a network of trusted online clinics. Eucalyptus supports patients to access care remotely by connecting them with qualified clinicians, with a strong focus on quality, safety and consistent care experiences across digital health services.
Achieving Impact
Eucalyptus Health demonstrates its commitment to patient-centred care by contributing to sector collaboration focused on improving the quality and safety of telehealth services. As a member of the Australian Telehealth Standards Consortium, Eucalyptus supports efforts to strengthen trust, consistency and confidence in digital healthcare.
Through this collaboration, Eucalyptus works alongside Patients Australia and other partners to help shape best practice approaches to telehealth that reflect patient experience and clinical governance.
This work focuses on:
• Supporting the development of clearer, patient-centred telehealth standards
• Promoting safe, high-quality and consistent digital care experiences
• Ensuring patient perspectives are reflected in conversations about telehealth policy and reform
