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About us

We are an independent not-for-profit organisation dedicated to championing and protecting the rights and interests of patients and improving patient experiences and health systems.

Hasna Nabila and Lisa Robins from Patients Australia

Our Vision

An Australian healthcare system that sets the global standard for quality, affordability, and accessibility - driven by the needs, voices, and experiences of every patient.

Our Mission

To drive transformative change in Australia’s healthcare system by empowering patients and placing their rights and needs at the centre of every healthcare decision.

Our values

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Collaboration

We harness the power of working with diverse stakeholders across the healthcare sector. By fostering partnerships built on shared goals and values, we strive to achieve meaningful, patient-centred outcomes.

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Courage

We act with boldness, bravery, and determination to do what is right for patients. Even in the face of criticism or adversity, we remain unwavering in our commitment to advocating for a better healthcare system.

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Equity

We champion fairness and opportunity, striving to eliminate inequities within the healthcare system. We are committed to fostering balance, respect and equality in all our actions and interactions.

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Compassion

We prioritise empathy and understanding by listening with care and sensitivity to the experiences of others. We stand alongside those facing challenges, driving solutions to improve healthcare outcomes and experiences.

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Inclusion

We provide a platform where all patient voices are heard and valued, ensuring diverse perspectives shape our advocacy. We foster collaboration and empower all stakeholders to contribute to our shared growth and progress.

Our team

Lisa Robins, Chief Executive Officer at Patients Australia

Chief Executive Officer

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Tanya Collins

Support Line Manager

Nick Coatsworth, Health Reform Ambassador at Patients Australia

Health Reform Ambassador

Hasna Nabila

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Engagement & Partnerships Manager

Our Board

The Patients Australia Board consists of passionate leaders dedicated to ensuring patients' voices are heard, driving advocacy, and supporting the organisation's mission to improve healthcare outcomes and empower individuals across Australia.


The Board of Directors consists of independent non-executive directors. The Board is responsible for setting the organisation’s strategic direction and ensuring it is aligned with its mission and values.

Directors are elected for a three-year period. They may hold office for a maximum of ten years.

Michele Robbins is a respected executive leader and board director with expertise in healthcare, pharmaceuticals, and strategic leadership. She holds an MBA and serves on several not-for-profit boards.

Kaylene O'Shea is a member of the Australian Institute of Company Directors. She is an experienced healthcare professional with a career spanning over 30 years in the pharmaceutical and medical research arenas.

Tamara Rowan is an energetic and collaborative leader with extensive experience in senior leadership roles across health, medical education, and the corporate sector. 

Robert Lee is a health executive with a proven record of success in the development and implementation of strategic projects across the health and medical research sectors. 

Srini Vasan is a highly experienced and qualified senior corporate executive with an extensive CEO/CFO level strategic and operational executive leadership background.

Terri-Helen Gaynor is an energetic and entrepreneurial business leader corporate, government, NGO, B2B and B2C sectors globally with expertise in marketing and communications.

Gary Copolov is a seasoned business strategist who brings cross-sector expertise and a practical, results-driven approach to stakeholder engagement and market positioning.

Governance

Our governance structures are built on a foundation of democratic principles, cross-sector collaboration, and independence. We are dedicated to transparency and accountability, ensuring our valued supporters - whether you engage through participation in our initiatives, make a donation, or partner with us as a corporate sponsor - are well-informed about how your contributions create meaningful impact.

As a registered charity, Patients Australia Limited takes the corporate form of a public company limited by guarantee. Instead of shareholders more than patient members are the voting members. These members elect the Board. The Board in turn appoints the Chief Executive Officer who is delegated responsibility of management of the company.

Constitution

Our governance structure is detailed in the Constitution of Patients Australia Limited. Our Constitution outlines our legal obligations as a public company, the role of patient members, how directors are elected and their role on the Board and the role of the Chief Executive Officer.

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