HBF & Patients Australia: Improving Transparency in Healthcare Costs
HBF works with Patients Australia around a shared focus on improving transparency and affordability in healthcare. The partnership supports work aimed at clearer healthcare costs and more informed decision-making for patients.
Dr Lachlan Henderson
Chief Executive Officer, HBF
“Our partnership with Patients Australia reflects HBF’s commitment to making the system easier to navigate by improving transparency and empowering patients with the information they need to make informed decisions about their care.”
About HBF
HBF is a not-for-profit Australian health insurer, focused on supporting the health and wellbeing of its members. As a member-based organisation, HBF prioritises accessible, affordable health cover and aims to put members at the centre of its services and decisions.
Achieving Impact
HBF became a corporate member of Patients Australia in July 2025, aligning around a shared focus on improving transparency and affordability in healthcare.
Through its involvement in the Fair Fees, No Tricks, No Shocks campaign, HBF has contributed to conversations aimed at reducing unexpected out-of-pocket costs and supporting clearer, more transparent healthcare pricing for patients.
This partnership reflects a shared commitment to putting patient experience at the centre of discussions about healthcare costs, with a focus on fairness, clarity, and informed decision-making.
