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Australian Telehealth Standards Consortium

Lisa Robins, CEO Patients Australia, Sen. Anne Ruston, and Richard Skimin, Digital Health Ambassador Patients Australia at the Telehealth Standards Launch Event

Virtual Care Standards

Launched on the 3rd March 2026, the Australian Telehealth Standards Consortium came together to develop virtual care standards focused on strengthening

safety, quality and trust in virtual healthcare across the country

About

The Australian Telehealth Standards Consortium (ATSC) includes Healthdirect, Medibank, HCF, BUPA, nib Group’s Honeysuckle Health, Updoc, Eucalyptus, Healthengine, MedAdvisor, MOSH, Medmate, 13Sick and Wesfarmers Health. As part of a patient-led collaboration convened by Patients Australia, the consortium developed virtual care provider standards informed by extensive consultation with patients, clinicians, digital health providers and policy experts. Chaired by Richard Skimmin with Dr Darran Foo serving as Deputy Chair, Chair, the consortium brought together organisations across the virtual care ecosystem to establish clear, practical benchmarks that support safe, high quality telehealth while enabling innovation that improves access to care for Australians.

Senator Anne Ruston and Dr Mike Freelander at the Patients Australia Telehealth Standards Launch Event at the Parliament House

The Launch

The virtual care provider standards and accreditation were launched at a parliamentary round table on March 3rd 2026 which brought together Members of Parliament, Senators, patient advocates, clinicians and industry leaders to discuss how nationally consistent standards can support high-quality telehealth care while maintaining access, innovation and clinical confidence.

Greg Lewin (Updoc) and Dr Ganesh Naidoo (Medmate) at the Australian Telehealth Standards Consortium Launch Event in Canberra
Dr Mike Freelander at the Patients Australia Telehealth Standards Launch Event at the Parliament House
Dr Matt Vickers, Eucalyptus Health and Dr Andrew Wilson, Medibank at the Telehealth Standards Launch Event March 2026
Dr Chris Pettigrew, HCF, Dr Jonathan Brown, BUPA and Nic Blair, Honeysuckle Health at the Patients Australia Standards Launch Event March 2026
Lisa Robins, Patients Australia, Richard Skimin, Patients Australia Ambassador, and Dr Darran Foo, Heidi Health at the Patients Australia Telehealth Standards Launch Event in Canberra March 2026
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Dr Jaspreet Saini (HotDoc), Nadia Gajic (Wesfarmers Health), Lyndon Goddard (Eucalyptus Health), Dr Stephanie Allen (Eucalyptus Health), and Tim Doyle (Eucalyptus Health) at the Australian Telehealth Standards Consortium Launch Event 2026
Dr Sarah Cavanagh (InstantScripts) and Darius Wey (Healthengine) at the Telehealth Standards Launch Event in the Australian Parliament House
Patients Australia Australian Telehealth Standards Consortium VCP Standards and Accreditation
Darius Wey (Healthengine), Dr Jonathan Brown (BUPA), Dr Ganesh Naidoo (Medmate), Richard Skimin (Patients Australia), Dr Darran Foo (Heidi), and Tim Brew (13SICK) at the Australian Telehealth Standards Consortium Launch Event at the Parliament House Canberra March 2026
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