Medibank & Patients Australia: Driving Innovation in Patient Care
Medibank and Patients Australia both place strong value on putting patient experiences at the centre of healthcare improvement. Medibank proudly sponsors the Outstanding Patient Innovation Award at our Annual Awards Gala, recognising patients and advocates whose lived experience drives meaningful change. Medibank also supports key advocacy initiatives such as the Fair Fees, No Tricks, No Shocks campaign, helping promote transparency and reduce out-of-pocket costs for Australians.
Shona Sundaraj
Group Medical Director
About Medibank
Medibank is one of Australia’s leading private health companies, supporting millions of people through health insurance and health services.
Its broader health network, including Amplar Health, delivers care in homes, communities and virtual settings across the country, improving access to healthcare for all Australians.
Achieving Impact
Patients Australia and Medibank work closely together to advance access, affordability and innovation across the healthcare system.
At Medibank’s Primary Care Symposium, Patients Australia CEO Lisa Robins joined industry leaders to explore patient-centred design, affordability and system reform, highlighting the importance of listening to the people who rely on the system most.
Through Amplar Health, part of the Medibank Group, Medibank also contributes to the Australian Telehealth Standards Consortium, collaborating with Patients Australia and other sector leaders to strengthen safety, quality and trust in virtual care.
Together, we’re focused on building a healthcare system that champions innovation, collaboration and the voices of patients at every level of care.
